Problem:
The OEM was experiencing chiller reliability problems and unresponsive
support. They needed to make a change for their new generation of MRI
equipment.
Solution:
Haskis developed a robust outdoor chiller design to withstand the
harshest weather elements and wrapped the product offering with a
tailored support program that included no-load and full-load start-up
services, scheduled preventative maintenance services, on-call tech
support and after-hours service availability. The enhanced offering
virtually eliminated chiller downtime during scanning hours and
allowed the OEM to meet their contractual obligations towards
guaranteed uptime.