Haskris provides high quality engineered solutions with industry leading reliability and the highest available MTBFs. To further ensure system uptime we offer a full range of maintenance contracts to support your long term needs. Choose the option that provides you with the greatest peace of mind.
Maintenance Contract Options
Contract Name:
For Models:
PM1
Applies to all OPC-series models
Includes:
- 3 PMs, scheduled and documented every 4 months by a Haskris support team member
- Services Cover:
- 8 point checklist on the refrigeration system
- 7 point checklist on the glycol pump system
- 6 point checklist on the electrical and control system
- System is thoroughly inspected, cleaned and adjusted as necessary to ensure maximum uptime
Contract Name:
For Models:
MC1
MC2
MC3
MC4
OPC1.5 to OPC3
OPC4 to OPC5
OPC8 to OPC10
OPC15 to OPC20
Includes:
- 3 PMs, scheduled and documented every 4 months by a Haskris support team member
- Extended Warranty: full parts and labor coverage
- Unlimited phone support during regular business hours (Mon-Fri, 8:30am to 5:00pm CST)
Contract Name:
For Models:
MCX1
MCX2
MCX3
MCX4
OPC1.5 to OPC3
OPC4 to OPC5
OPC8 to OPC10
OPC15 to OPC20
Includes:
- 3 PMs, scheduled and documented every 4 months by a Haskris support team member
- After hours appointments available
- Extended Warranty: full parts and labor coverage
- After hours field service and repairs
- Extended phone support (7 days per week, 6:00am to 10:00pm CST)
- Service Hotline
- Dedicated emergency phone number
- Haskris engineer on call at all times for immediate, knowledgeable assistance
- Glycol changes included
“I called to request a part that I needed quickly at the end of the day. Your parts dept. was very helpful and was able to get my part out that same day. I just wanted to say 'Thanks' for making my job easier!”
Senior Field Engineer
Optics Manufacturer
Illinois, USA
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For more information contact us by phone at 847-956-6420, or email us at sales@haskris.com